Inside Sales Manager


  • Exceed Revenue, Scorecard and Consumption targets
  • Deliver strong, sustainable YOY growth for Microsoft by exceeding defined targets for revenue growth, Cloud usage and consumption and Scorecard metrics
  • Maintain healthy sales opportunity pipeline measured by coverage ratio and ensure adherence to corporate standard tools and operational processes
  • Leverage transformational leading indicators to consistently deliver Cloud Services growth, consumption and key Scorecard targets through key partners
  • Drive deep Customer and Partner Engagement
  • Ensure high quality customer and partner experiences through thoughtful Account Planning, Executive Engagement and co-selling with Partners
  • Coach team members on engaging deeply at the Executive level, including adding value to key lines of business - finance, marketing, HR, sales, service
  • Ensure deployment strategies are in place for owned products in managed accounts, including Cloud consumption and usage
  • Lead and Inspire the Team
  • Cultivate a healthy, diverse, and inclusive sales culture in support of Microsoft’s core values, mission and Bold Ambitions
  • Execute all aspects of hiring, developing, coaching/mentoring, appraising, rewarding and holding his/her reports accountable for assigned job responsibilities and results
  • Collaborate deeply across peer leaders, throughout Microsoft and with our Partners to jointly achieve key revenue, growth, Scorecard and consumption goals


  • Bachelors' degree in a related field
  • 3+ years of technology related sales or business development experience
  • Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
  • Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
  • Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads
  • Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
  • Works well in a diverse team and enjoys a dynamic and changing environment
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
  • Experience using Zoho, Microsoft Office Suite applications Dynamics CRM or other CRM experience is a bonus
  • Passion for cloud technologies and changing the world

Business Development Executive

Primary Responsibilities:

  • Identifying new sales leads
  • Pitching products and/or services
  • Maintaining fruitful relationships with existing customers
  • When it comes to generating leads, day-to-day duties typically include:
  • Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
  • Researching the needs of other companies and learning who makes decisions about purchasing
  • Contacting potential clients via email or phone to establish rapport and set up meetings
  • Planning and overseeing new marketing initiatives
  • Attending conferences, meetings, and industry events
  • When it comes to the challenge of actually selling, other typical duties include:
  • Preparing PowerPoint presentations and sales displays
  • Contacting clients to inform them about new developments in the company’s products
  • Developing quotes and proposals
  • Negotiating and renegotiating by phone, email, and in person
  • Developing sales goals for the team and ensuring they are met
  • Training personnel and helping team members develop their skills
  • To keep healthy relationships with clients, this mostly requires socialisation. So from simple chats on the phone to lunches and events or conferences business development managers must be sure to keep their customers happy. Of course, as with all office jobs, documentation is also a big part of the work. Business development professionals are also obligated to write reports and provide feedback to upper management about what is and is not working. 

Business Development Executive Skills

  • To be an effective business development executive, an individual must be:
  • Socially adept
  • Good with numbers
  • Able to provide quality leadership to a large team of sales people
  • The skills you need to excel in this position include:
  • Strong communication and IT fluency
  • Creative talents and the ability to solve tough problems
  • In-depth knowledge of the industry and its current events
  • The ability to handle pressure and meet deadlines
  • Skill in prioritizing and triaging obligations
  • Attention to detail
  • Excellent time management and organisation 

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